ISO 15189:2012 and CLIA Clinical Laboratory
Clinical laboratory management personnel
This two-day course will use lecture, discussion and interactive exercises to assist you in understanding the benefit of the newly revised and recently published ISO 15189:2012 standard. Through the implementation of "best in class" guidance contained in ISO 15189, you will be able to:
- Use a systems view of quality management to better design and implement "best in class" laboratory functions;
- Design a "best in class" total laboratory process that addresses the principles of quality medical laboratory services; and
- Implement pre-examination, examination and post-examination processes essential to "best in class" patient care, specific to your laboratory.
The course content includes a comprehensive look at the ISO 15189 clauses, risk concepts and tools and IQCP requirements allowing you to better:
- Design, control and implement documents and information;
- Manage arrangements with clients, referral laboratories and consultants, suppliers and advisory services;
- Identify, manage, monitor and learn from complaints and non-conformances;
- Use corrective and preventive action processes, internal audits and management reviews for continual improvement;
- Engage your human resource function;
- Effectively implement the key process inputs to the critical laboratory systems of pre-analytic, analytic, post-analytic and reporting phases;
- Compete and fully participate in the domestic and international laboratory marketplace;
- Effectively use robust tools to assess and manage laboratory risk;
- Know when and how to implement an IQCP;
- Meet ethical and professional obligations to the patients and laboratory users you serve; and
- Surpass minimal quality requirements set by many governments and regulatory agencies.
The CLIA portion of the seminar will focus on a new risk-based initiative recently introduced by CMS: The IQCP or Individualized Quality Control Plan. You will:
- Gain an understanding of risk assessment and risk management concepts and tools;
- Be able to list the five areas of risk identified by CMS; and
- Understand how ISO 15189 and the CLIA regulations complement one another.
After completing this course, you will:
- Continuously be prepared for the on-going regulatory visits that are integral to the clinical laboratory business;
- Find yourself moving from reactionary management to more proactive management in order to ensure best practices for patient health and care; and
- Better understand the intricacies of your business to facilitate continual improvement.
This course will use lecture, discussion and interactive exercises
Greg Cooper or other A2LA-approved instructor.
PLEASE NOTE: A2LA can offer on-site training at your facility. For additional information about this option, please contact Julie Collins, A2LA Training and Membership Administrator, at 301 644 3235 or jcollins@A2LA.org.