Training Registration

Browse our training courses to find the course that fits your needs. It may help you to discover your learning style or contact us for guidance on which course to take.

Once you have chosen a course, follow these steps:

  1.  Navigate to the course information page.
  2. On the right hand side of the page will be the course date, time, and location.
  3. Click the orange “register” button to take you to Cvent, an event registration platform.
  4. If the available dates and locations are not satisfactory, you may request on-site training at your facility.

 

 

A2LA WorkPlace Training (A2LA WPT) Course Policies

A2LA WorkPlace Training would like to thank you for registering for one or more of its courses. We believe this will be a value-added experience for you and we always encourage your feedback. To ensure your journey is successful, A2LA WorkPlace Training created several policies to ensure successful registration and, in the event of an unforeseen circumstance, to reschedule or cancel course participation. On rare occasion, inclement weather prevent attendance or a venue might be relocated. This document includes policies for situations such as these.

Registration & Confirmation Policy

A2LA WPT course registrations will not be confirmed until registration is complete, and payment is received in full prior to the course.

Registration Deadlines

To reserve a seat in one of our courses you must register and submit payment greater than eight (8) calendar days prior to course commencement.  Course registrations close eight (8) days prior to commencement. This is to ensure instructors have enough printed material for the students, including certificates of training.

Payment

Payment in full is required at time of registration to attend A2LA WPT courses. Credit cards are the preferred payment method. If unable to pay with credit card, you may select the “special payment” option during registration.

NOTE: Choosing the “special payment” option does not guarantee a confirmed seat. For special payment requests you may contact apstaff@a2la.org for assistance.

A2LA WPT accepts cash, check, and wire transfers and full payment must be received at least seven (7) days prior to course attendance. A purchase order (PO) is not considered payment and will not be used to reserve or confirm a seat in an A2LA WPT course (federal, state, and local governments and municipalities may be exempt.) If your process requires the use of a PO to process payment, please send the formal, approved PO to po@a2la.org, copying training@a2la.org in your email.  Unless documented arrangements have been agreed upon by A2LA WorkPlace Training, payment for your registration must be received at least seven (7) days prior to attending the course.

 

“Opt-Out” Communication

When registering your information in CVENT, during the registration process you have the option to grant or deny us permission to communicate with you about the course(s) via email.

By NOT selecting “Opt-Out”, we inform you of the following:

  • Confirmation email
  • Pre-event notification (what we provide and what you need to bring)
  • Payment notifications
  • Cancelation emails
  • Event/Venue updates
  • Post-class instructor and class surveys

 

If you select “Opt-Out,” you will NOT receive any of the above information and A2LA WPT will not be responsible for any fees incurred due to a lack of communication regarding the course(s) for which you registered.

Cancelation & Refunds

Cancelation Requests:

To cancel or reschedule a confirmed training please submit written notice via email to training@A2LA.org.

Participant Cancelation, Transfer & Substitution:

If A2LA WorkPlace Training receives written notice via email of your cancelation or class reschedule request:

  1. Greater than thirty (30) calendar days prior to the event start date, you will be refunded the full registration amount in the same method that you submitted payment*.  
  2. Between thirty (30) and sixteen (16) calendar days prior to the event start date, you will be refunded 50% (half) of the paid course registration fees. Your refund will be given in the same method that you submitted payment*.
  3. Less than or equal to fifteen (15) calendar days prior to the event start date, you will not receive a refund and will not be allowed to transfer your course to another date. 

If you chose to transfer your course to another date or location, registration and attendance must be completed within the calendar year. If the course is not completed within the calendar year, refunds will be forfeited.

If you are or the person you registered is not able to attend a registered class, you may request to substitute a colleague in its place to avoid potential cancelation fees. Please provide A2LA WPT written notice, preferably by email, of the changes. A2LA WPT understands there may be extenuating circumstances that can cause you or the participant to not attend - please contact us and we will do our best to accommodate you in these situations.  

Days Prior to Event Start

Amount

0-15

No refund

16-30

50% refund

31+

100% refund, credit, or transfer

 

Contract (On-site) Training Event Cancelation: **

A deposit payment of 50% of your event total must be received prior to scheduling and confirming any contract training event dates with an instructor.

If A2LA WPT receives written notice via email of your cancelation or event reschedule requests:

  1. Greater than thirty (30) calendar days prior to the confirmed event start date, you will be refunded the full amount in the same method that you submitted payment less any travel expenses incurred by the trainer*.
  2. Between thirty (30) and sixteen (16) calendar days prior to the confirmed event start date, you will incur a $1500 cancelation/rescheduling fee and be charged for any non-refundable travel expenses incurred by the trainer. * In the event this fee is greater than the amount in the deposit payment, you will be billed directly for the remaining balance.
  3. Less than or equal to fifteen (15) calendar days prior to the event start date you will incur a $1000/day of training cancelation/rescheduling fee and be charged for any non-refundable travel expenses incurred by the trainer. In the event this fee is greater than the amount in the deposit payment, you will be billed directly for the remaining balance.

Days Prior to Event Start

Amount

0-15

Non-refundable travel expenses and $1,000.00/day of training scheduled

16-30

$1,500.00 fee and any non-refundable travel expenses incurred

31+

100% refund less any non-refundable travel expenses incurred

 

A2LA WPT Cancelation:

A2LA WPT reserves the right to cancel any training course based on enrollment, at fifteen to thirty (15-30) days in advance of the scheduled course date. Notice of cancelation will be provided to you via email and by phone with the option for you to transfer to a future course within the calendar year or to receive a full refund of your registration fees. Your refund will be given in the same method that you submitted payment. *

NOTE: A2LA WorkPlace Training is not responsible for any participant expenses incurred if a training course is canceled. It is recommended that travel arrangements are not booked until within the thirty (30) day window.

Inclement Weather Delays, Early Dismissals and Cancelations Policy

A2LA WorkPlace Training is committed to the safety and security of its students and staff. As such, the decision to cancel classes, close the training facility, and/or cancel or delay A2LA WPT courses is based on the overall concern for the safety and security of the all event participants. If a training class is canceled due to inclement weather, the customer is entitled to transfer their registration into a future training course at no cost or receive a full course refund. Your refund will be given using the same method that payment was received. *

NOTE: “Inclement weather” refers to weather that is normally considered to be related to snow or ice storms but may include extreme cold temperatures or weather warnings for hurricanes, floods or tornadic activity.

Should inclement weather conditions arise or be anticipated that would make class attendance unsafe, the Vice President of A2LA WorkPlace Training may elect to cancel, delay, or dismiss the class early.

  • If cancelation or delay action has been chosen prior to the start of a course, students will be notified via phone and email that they provided during registration. This decision can be made up until 5:30am prior to the start of a course.
  • If a course is already in session and any early dismissal action is deemed necessary, students and instructors will be released from all classes and may leave the training facility at that time.

Course Relocation

Sometimes A2LA WorkPlace Training may have to relocate training to a new venue due to unforeseen circumstances. We will notify you, as early as possible, via phone and email using the contact information provided during the registration process. It is important that you give complete and accurate contact information during the registration process, along with permission to contact you (selecting opt-out during registration will prohibit us from communicating with you) if issues should arise. A2LA WPT is not responsible for any costs or issues incurred by you for not providing us the correct contact information and permission.

 

*Please note that credit card refund processing may take up to seven (7) business days to post to online banking records.

**If an on-site course needs to be canceled or rescheduled due to Inclement Weather or Natural Disaster, please follow A2LA WorkPlace Training’s Inclement Weather policy.