Our A2LA assessor was great to work with.  Since this was our first audit with A2LA she provided a great deal of explanation regarding deficiencies and policies that may differ from our previous assessment company. 

I have received group training provided by A2LA for both Introduction to Measurement Uncertainty and ISO/IEC 17025  and Laboratory Accreditation off site and although this was excellent training and helped me greatly in moving forward with implementing ISO/IEC 17025 my take away from the recent on-site training I received was exponentially greater.

The ability to customize and target specific areas of training and the ability to utilize real data in the curricula along with the more personalized approach to the training really paid off in getting much more out of a training session. The instructor was an expert in his field that applied his own personnel touch to the training and couples with the ability to interact directly across a table with an expert and not compete with a room full of people from different laboratories across a wide spectrum of backgrounds made this training that much more beneficial to me.

I can with great confidence state that any of my future training needs will be done on-site so that I can get the maximum out of whatever subject and or curricula we are trying to learn.

The process used for witnessing competency for each method was top notch.  Both Specialists knew exactly what to provide including Training, Calibration, Method, and Report. 

We find the A2LA accreditation useful and an important selling point for our lab's service. It is difficult to estimate a benefit in contrast to the cost (both time and money) and at times we have certainly wished we could achieve accreditation without as much of a cost. Despite this, retaining accreditation has been a priority because of the trust that it engenders in our customers in relation to our testing results.

We started the process of achieving accreditation due to our own evaluations resulting in many differing opinions on whether certain requirements were being met or not. Working with A2LA has resulted in no longer spending resources on correcting issues that were the result of differing opinions; A2LA has assessed our laboratory numerous times with three different assessors and they all have had the same interpretation of the requirements. This allows my lab to focus on improvements rather than correcting issues. A2LA is extremely cost efficient; they provide professional, knowledgable assessors, and make the entire process from initial contact to assessments extremely simple. If you work through the process of accreditation, you will come out the other end with a much better calibration program that will stand up to intense scrutiny.