Lodging a Complaint

Lodging a Complaint

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  • Before filing a complaint, we kindly ask that you contact the organization directly first to attempt resolution.
  • Once the complaint information is received it will be entered into our action request system and you will be notified via email.
  • An investigation into the matter will ensue and, where applicable, any corrective measures will be made.
  • Once the matter is resolved you will again be notified via email.
  • All complaint information, including identification of the complainant is held in strict confidence.

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